Terms and conditions

The prices include VAT according to the Taxation Laws and Regulations in Finland. WellnesSHH reserves the right for changes of prices due to unforeseen changes for example fuel costs etc.

Reservation of a program needs to be made by email to info.wellnesshh(at)gmail.com. After reservation, the customer will get confirmation by email from WellnesSHH. The client can choose how to pay the program; by bank transfer / bank or credit card / cash before the program. WellnesSHH accept MasterCard, Visa, American Express, Maestro, V Pay, Visa Electron ja JCB.

For total cancellations, they must be made in written. Please contact WellnesSHH by email at info.wellnesshh(at)gmail.com with the name of the client(s) and the reserved program (date and time). When the cancellation is made (in Finnish time)
– 7 – 3 days prior to the departure, cancellation fee is 25 euros
– 2 – 1 days prior to the departure, the customer will be refunded 50 % of the fee
– less than 24 hours or no show at the departure no refund.
In total cancellations, WellnesSHH keep 25 euros for office costs.

For changes in the programs, they must be done in written. Please contact info.wellnesshh(at)gmail.com. Refer to the customer’s name, date and time of the reserved program. OBS! Due to other reservation arrangements, we need to have changes on the previous day by 15.00 pm (Finnish time UTC+2h winter UTC+3h summer).

WellnesSHH has liability insurance which covers the damages for the customers when driving bus. In case of an accident during the program, the customer must have a leisure time insurance by her- / himself to cover the costs.

Additionally, the customer is expected to do all her / his best to avoid accidents.

The programs will be guided in English. Guiding can be arranged by request in French.